FAULT REPORTING

 

Street lighting|Footpaths|Highways and verges|Playgrounds|Litter

 



STREET LIGHTING

This council is responsible for some, but not all, of the parish’s street lighting. Some of them are the responsibility of Wokingham Unitary Authority. We are unable to instruct the contractors directly if a column is not ours but we are happy to pass details to Wokingham Unitary Authority on your behalf.

To report a fault to us, please submit the following information:

The location – street name and what house name or number it is either (a) outside or (b) opposite.

The fault – whether it is (a) not working or (b) day burning

Your contact telephone – in case we need to check the details.

If a column is damaged by a vehicle or wilfully, then it is valuable, for insurance purposes, to have as much witness detail as possible.

Direct contact with Wokingham Unitary Authority – street light faults on tel. 0118 9746326.

We have a reciprocal arrangement – they will pass us fault details if a column happens to be ours.

Generally speaking, once a fault is formally reported to SEC, it is repaired within 5 working days, unless of course, the repair is complex.

FOOTPATHS

Wokingham Unitary is responsible for public footpath maintenance – faults can be reported directly to Graham Barnwell, Rights of Way Officer, Wokingham Unitary Authority on tel. 0118 9746333. We are happy to pass these reports to Graham on your behalf and try to keep our own log of problems. We do however, need quite specific details to do this and any message of this nature should be accompanied by a contact number.

HIGHWAYS & VERGES

Wokingham Unitary Authority has responsibility for highway, footway (pavements), and verges and can be contacted directly as follows:

Ditch drainage tel. 0118 9746334

Grass cutting on verges tel. 0118 9746343

Street cleaning tel. 0118 9746326

Traffic signals tel. 0118 9746331

PLAYGROUNDS

The parish council has responsibility for the following playgrounds only:

Kendal Avenue

Church Lane allotment site

Recreation Ground, Spencers Wood

Wokingham Unitary Authority has responsibility for most other playgrounds in the area and can be contacted on tel. 0118 9746258.

LITTER

The council employs 4 local litter collectors to maintain its recreation grounds and amenities. Litter on the highway and verges is collected by Wokingham Unitary Authority tel. 0118 9746339.

 

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